Warning Parents! Comfy Kids Consignment selling broken merchandise

I am all for small businesses! I am a resident in Temple Terrace and have been a loyal customer of Comfy Kids Consignment shop for nearly four years now. I mainly consign and purchase clothes for my children at the shop. However, this Christmas I really wanted to buy my daughter a karaoke machine for Christmas so I was thrilled to see that Comfy Kids had one!

My daughter has autism and music and singing is her favorite thing to do so I thought this Christmas gift would be perfect. I purchased the Karaoke machine on a busy Saturday morning the cashier I hadn’t seen before so I assume she may have been new and there were a few others in line behind me. I wanted to test and open the box right there to make sure everything checked out okay but with the crowd of people and time I took faith in their little ‘Inspected by’ sticker and went on my merry way. I came home and stored it away in a closet along with other gifts I had purchased for my children for Christmas.

So here I am the Friday before Christmas and I decided to get wrapping done. I start pulling out all the gifts to wrap them and something told me to check the Karoke machine out. THANKFULLY I did. If my daughter would have seen what I saw on Christmas morning I think we both would have been in tears and mortified. The machine had a crack on the top corner near the screen, the whole system was cracked open, upon plugging it in the CD player part doesn’t even open! I was astounded at the condition of this thing! I immediately called Comfy Kids and the associate on the phone was nice and took my information and told me to come in Saturday morning and speak with the Manager. The associate also told me that they had another machine for the same price I paid and that she would put that on hold for a possible exchange.  I was at the store shortly after it opened at 10 AM only to be told to come back at 1 when the manager would be in. The cashier mentioned she would try calling the manager on the phone so we could possibly get this settled while I was there. She goes behind the curtain they have and comes back to tell me that the manager has said no refunds or exchanges. The manager hadn’t seen the condition of this machine and I find it disheartening that there in plain view there is another karaoke machine for the same price that could have been easily exchanged. I left a note for the manager explaining my disbelief in this situation and at the time of this writing have still not received a call from her.

I find it sad that customer service has taken a back seat in society. I would expect something like this from huge chain stores that have millions of customers nationally, globally and could care less. However, for a considered ‘small business’ whose loyal customers are local families I find it sad that this is how we are treated for our patronage. I also find it sad that this has happened around Christmas time. Not so much that it is an inconvenience for me to now have to go back out and find another one to purchase and say goodbye to the money I wasted on this machine but it is even more disheartening to me that if I had not checked it and went on my good faith of ‘inspected by’ sticker they place on their merchandise I would have had a young girl disappointed and questioning why Santa would give her something like this! It is sickening and I am a ball of emotions about this.

I wanted to share this story so that other families are well aware and are cautioned to check, inspect, and do what you have to do. I don’t want anyone else treated like this by this store! They have lost a loyal customer and consigner over this and have shown how they truly care about their customers and quality of product they are putting out.

With this post you will see pictures of what I pulled out of the box!

Cracked front

Cracked front

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As summer comes to an end…

    This summer has flown by. Phew! In an exasperated nano-second my ‘relaxing’ summer, that included no college courses for the first time in three years, was over before it started. Perhaps I should have taken a class or two, then it would seem like time was standing still. As I sit back now and reflect on the past three months it was a good summer none the less and enlightened me as a person.

    My summer officially began as I graduated from HCC and officially transferred to USF. I have taken this summer to familiarize myself with USF and reached out to multiple organizations that I would like to become a part of. Though I am a mother and upper-level transfer, I want to try and make the most out of my time at USF. I am a member of the Autism Speaks U – USF chapter and am vying for an Executive Board Member position this Fall. I am thoroughly excited to join this group as to no surprise to you the reader, it surrounds me with others for a passion for autism. I will also be a member of Best Buddies which will be another great opportunity to be hands on with students with disabilities. I am seeking to be initiated into Communications Honor Society, Lambda Pi Eta, as well. Fingers crossed! I am excited to begin at USF. I am anxious more than anything. I want to achieve great things; make my mark on USF and graduate feeling like I’ve completed all my goals. The student in me wants to do it all, experience it all, and reach for the stars but the reality is I am a mom first and foremost. So it will be a challenge, but one that I am willing to accept.

    This summer brought opportunities my way that allowed me to meet wonderful people and organizations. I began an internship with the Greater Temple Terrace Chamber of Commerce in May and what I’ve gained from this experience is extraordinary. I’ve met so many wonderful people from the Chamber. Meeting tons of business women and men from Temple Terrace has helped me come out of my shell and will further help me as a young professional. It gave me the confidence to go forward and go after opportunities. From the internship I was able to become a blogger for Patch.com and make friends within the contacts within the community that I know will better me as a professional and person. With this internship I made a wonderful new friend in Lauren who works for the Chamber office. A fellow USF Communications grad and social media junkie, we immediately clicked. I am so grateful what my internship this summer has brought to my life. It is amazing. Though internships are usually not paid, what you take from them personally makes the effort worth it.

   I also had internship opportunity, which unfortunately didn’t work out. However, in the two weeks that I was a part of the organization it was amazing. I met passion driven individuals, like me, pushing for job opportunities and awareness of autism in Tampa Bay. It was an amazing time and again, came in contact with such wonderful people. Being in the café, totally worked by individuals on the spectrum, was amazing to see. To see their passion, creativity, and the light in their eyes to be there and working and being independent was great. It gave me so much hope for Avah’s future. Again, my time was short with Artista’s Café but It was another amazing opportunity that brought so much to my life this summer.

    Again, this summer went by quick. It was all-in-all a good summer though. Can’t complain! I’ve got all my books purchased. My planner all mapped out for appointments, meetings, and class times. I’m ready for Fall. Bring it on! There is nothing I can’t do it, the sky is the limit! Until next time……..